Crypto Mining Discord ➜

FAQ

*Sizing guide below

How can I contact you?

cryptee.info@gmail.com


Where do you guys ship? 

We ship internationally! We try and include as many countries as possible in our shipping list because we believe everyone should know about crypto, and what better way than through cool clothes! 

 

How much does shipping cost? 

We have a flat rate fees!

US-Canada: $6.99

Europe (including UK): $6.99

EFTA Countries: $9.99

Brazil: $6.99

Japan: $6.99

Australia/New Zealand: $9.99

Rest of World: $9.99

 

Where are you shipping from?

The majority of our products are produced in the United States and Canada, however we have facilities in Europe and Australia as well! No matter the place it's produced, we will get it to you! 

 

Why haven't I received a shipping/tracking update yet? 

When an order comes in, we have to design and manufacture each product that is in that order. Please allow up to 7 business days, after placing your order, to receive shipment or tracking updates. However, if your still waiting on shipping or tracking updates after the 7 business days have elapsed, feel free to reach out to our customer support to figure out the issue. 


How long does it usually take you to make the products? 


We try and be as efficient as possible when getting our orders to our customers. Our fulfillment time average is 2–5 business days for non-apparel products and 2–7 business days for apparel products. We plan on decreasing this time in the future! 

 

How long does shipping take? 


Because we ship internationally, shipping times can vary significantly from one order to another. If you would like to know the status of your order and/or the stage at which your order is, don't hesitate to contact our support team here

 

 Why do I have multiple tracking numbers/shipping confirmations? 

We try and get our products to our customers as quickly as possible! This may be the reason why you see multiple tracking number/shipping confirmations. We manufacture products in different locations depending on several factors: speed of producing a product & the availability of products. Depending on those factors, we will ship products from separate locations if it saves waiting time for the customer.